ШИРОКИЙ СПЕКТР ВОЗМОЖНОСТЕЙ

Корвелл предлагает нашим клиентам богатый выбор рекламных и маркетинговых услуг высокого качества. Наш опыт, разнообразие наших рекламных инструментов и новейшие медиа-технологии позволяют нам подобрать индивидуальный подход к каждому клиенту.

Компетентность и экспертиза наших специалистов основана на соответствующей подготовке и колоссальном опыте работы.

Mystery Shopping Live


Ольга - «Профессионализм - визитная карточка».

Отзыв о БЬЮТИ МАГАЗИНПРОФЕССИОНАЛЬНОЙ КОСМЕТИКИ «MAC»

Магазин профессиональной косметики «MAC» трудно не заметить. Внутри магазина светло, не смотря на то, что марка в черно-белой гамме, она яркая и привлекает внимание. В магазине всегда «кипит жизнь», и, проходя мимо, хочется просто зайти и посмотреть.

Консультанты – визажисты всегда активны и выглядят в соответствии бренда – одежда черного цвета, но не просто майки и брюки, а достаточно стильно – платья, юбки , шляпки, ободки и пр. аксессуары. Девчонки всегда при мейк-апе; мейк всегда в тренд или в сезон, а иногда и по соответствию тематики предшествующего праздника.

Со стороны смотрится единым целым, что не может не радовать глаз, т.к. в этом есть своя гармония.

Рабочее пространство использовано правильно – стенды заполнены декоративной косметикой, места для мейк-апа, где работают консультанты с клиентами, чистые, с подсветкой, с зеркалами. На рабочих местах одноразовые инструменты для демонстрации выбранной косметики клиентам, что сразу наводит на мысль - заботятся о каждом клиенте и гигиена соблюдена; ведь не хочется заглянуть, что бы попробовать губную помаду, а потом неделю лечиться от герпеса. Так же присутствуют обеззараживающие растворы.

Обслуживание хорошее - как только заходишь, на тебя обращают внимание и вежливо приветствуют. Дают время осмотреться и только потом интересуются целью визита и предлагают свою помощь, если она необходима.

Работают индивидуально с каждым клиентом. Стараются максимально помочь в выборе и подборе косметики. Нет ощущения, что тебе предлагают лишь бы купил, предлагают по делу, ты понимаешь, что тебе действительно советуют, а не «впаривают».

При желании можно испробовать на себе выбранный тон и цвет косметики, консультанты в этом никогда не отказывают, а даже советуют, ведь не всегда можно понять, что тебе подойдет, если это стоит на витрине, а вот на коже уже раскрывается индивидуально!

Всегда приятно возвращаться. А главное пользуешься косметикой с удовольствием, ведь она идеально подходит твоему ритму жизни и тону лица.

 

Пункты для оценки:

1.      Приветливость – 5/5.

2.      Индивидуальный подход – 5/5

3.      Знание о продуктах – 5/5

4.      Работа с сомнениями –5/5

5.      Внешний вид сотрудников/дисциплина – 5/5

Возврат к списку


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                                    [CHANNEL_ID] => 1
                                    [~CHANNEL_ID] => 1
                                    [VOTE_ID] => 1
                                    [~VOTE_ID] => 1
                                    [ID] => 13
                                    [~ID] => 13
                                    [ACTIVE] => Y
                                    [~ACTIVE] => Y
                                    [TIMESTAMP_X] => 2014-07-18 11:53:48
                                    [~TIMESTAMP_X] => 2014-07-18 11:53:48
                                    [QUESTION_ID] => 1
                                    [~QUESTION_ID] => 1
                                    [C_SORT] => 1300
                                    [~C_SORT] => 1300
                                    [MESSAGE] => Русский Стандарт
                                    [~MESSAGE] => Русский Стандарт
                                    [COUNTER] => 0
                                    [~COUNTER] => 0
                                    [FIELD_TYPE] => 0
                                    [~FIELD_TYPE] => 0
                                    [FIELD_WIDTH] => 0
                                    [~FIELD_WIDTH] => 0
                                    [FIELD_HEIGHT] => 0
                                    [~FIELD_HEIGHT] => 0
                                    [FIELD_PARAM] => 
                                    [~FIELD_PARAM] => 
                                    [COLOR] => 
                                    [~COLOR] => 
                                    [MESSAGE_TYPE] => html
                                    [~MESSAGE_TYPE] => html
                                    [DROPDOWN] => Array
                                        (
                                        )

                                    [MULTISELECT] => Array
                                        (
                                        )

                                )

                            [13] => Array
                                (
                                    [CHANNEL_ID] => 1
                                    [~CHANNEL_ID] => 1
                                    [VOTE_ID] => 1
                                    [~VOTE_ID] => 1
                                    [ID] => 14
                                    [~ID] => 14
                                    [ACTIVE] => Y
                                    [~ACTIVE] => Y
                                    [TIMESTAMP_X] => 2014-07-18 11:53:48
                                    [~TIMESTAMP_X] => 2014-07-18 11:53:48
                                    [QUESTION_ID] => 1
                                    [~QUESTION_ID] => 1
                                    [C_SORT] => 1400
                                    [~C_SORT] => 1400
                                    [MESSAGE] => Уралсиб
                                    [~MESSAGE] => Уралсиб
                                    [COUNTER] => 0
                                    [~COUNTER] => 0
                                    [FIELD_TYPE] => 0
                                    [~FIELD_TYPE] => 0
                                    [FIELD_WIDTH] => 0
                                    [~FIELD_WIDTH] => 0
                                    [FIELD_HEIGHT] => 0
                                    [~FIELD_HEIGHT] => 0
                                    [FIELD_PARAM] => 
                                    [~FIELD_PARAM] => 
                                    [COLOR] => 
                                    [~COLOR] => 
                                    [MESSAGE_TYPE] => html
                                    [~MESSAGE_TYPE] => html
                                    [DROPDOWN] => Array
                                        (
                                        )

                                    [MULTISELECT] => Array
                                        (
                                        )

                                )

                            [14] => Array
                                (
                                    [CHANNEL_ID] => 1
                                    [~CHANNEL_ID] => 1
                                    [VOTE_ID] => 1
                                    [~VOTE_ID] => 1
                                    [ID] => 15
                                    [~ID] => 15
                                    [ACTIVE] => Y
                                    [~ACTIVE] => Y
                                    [TIMESTAMP_X] => 2014-07-18 11:53:48
                                    [~TIMESTAMP_X] => 2014-07-18 11:53:48
                                    [QUESTION_ID] => 1
                                    [~QUESTION_ID] => 1
                                    [C_SORT] => 1500
                                    [~C_SORT] => 1500
                                    [MESSAGE] => МДМ
                                    [~MESSAGE] => МДМ
                                    [COUNTER] => 1
                                    [~COUNTER] => 1
                                    [FIELD_TYPE] => 0
                                    [~FIELD_TYPE] => 0
                                    [FIELD_WIDTH] => 0
                                    [~FIELD_WIDTH] => 0
                                    [FIELD_HEIGHT] => 0
                                    [~FIELD_HEIGHT] => 0
                                    [FIELD_PARAM] => 
                                    [~FIELD_PARAM] => 
                                    [COLOR] => 
                                    [~COLOR] => 
                                    [MESSAGE_TYPE] => html
                                    [~MESSAGE_TYPE] => html
                                    [DROPDOWN] => Array
                                        (
                                        )

                                    [MULTISELECT] => Array
                                        (
                                        )

                                )

                            [15] => Array
                                (
                                    [CHANNEL_ID] => 1
                                    [~CHANNEL_ID] => 1
                                    [VOTE_ID] => 1
                                    [~VOTE_ID] => 1
                                    [ID] => 16
                                    [~ID] => 16
                                    [ACTIVE] => Y
                                    [~ACTIVE] => Y
                                    [TIMESTAMP_X] => 2014-07-18 11:53:48
                                    [~TIMESTAMP_X] => 2014-07-18 11:53:48
                                    [QUESTION_ID] => 1
                                    [~QUESTION_ID] => 1
                                    [C_SORT] => 1600
                                    [~C_SORT] => 1600
                                    [MESSAGE] => Ситибанк
                                    [~MESSAGE] => Ситибанк
                                    [COUNTER] => 0
                                    [~COUNTER] => 0
                                    [FIELD_TYPE] => 0
                                    [~FIELD_TYPE] => 0
                                    [FIELD_WIDTH] => 0
                                    [~FIELD_WIDTH] => 0
                                    [FIELD_HEIGHT] => 0
                                    [~FIELD_HEIGHT] => 0
                                    [FIELD_PARAM] => 
                                    [~FIELD_PARAM] => 
                                    [COLOR] => 
                                    [~COLOR] => 
                                    [MESSAGE_TYPE] => html
                                    [~MESSAGE_TYPE] => html
                                    [DROPDOWN] => Array
                                        (
                                        )

                                    [MULTISELECT] => Array
                                        (
                                        )

                                )

                            [16] => Array
                                (
                                    [CHANNEL_ID] => 1
                                    [~CHANNEL_ID] => 1
                                    [VOTE_ID] => 1
                                    [~VOTE_ID] => 1
                                    [ID] => 17
                                    [~ID] => 17
                                    [ACTIVE] => Y
                                    [~ACTIVE] => Y
                                    [TIMESTAMP_X] => 2014-07-18 11:53:48
                                    [~TIMESTAMP_X] => 2014-07-18 11:53:48
                                    [QUESTION_ID] => 1
                                    [~QUESTION_ID] => 1
                                    [C_SORT] => 1700
                                    [~C_SORT] => 1700
                                    [MESSAGE] => Связь-Банк
                                    [~MESSAGE] => Связь-Банк
                                    [COUNTER] => 0
                                    [~COUNTER] => 0
                                    [FIELD_TYPE] => 0
                                    [~FIELD_TYPE] => 0
                                    [FIELD_WIDTH] => 0
                                    [~FIELD_WIDTH] => 0
                                    [FIELD_HEIGHT] => 0
                                    [~FIELD_HEIGHT] => 0
                                    [FIELD_PARAM] => 
                                    [~FIELD_PARAM] => 
                                    [COLOR] => 
                                    [~COLOR] => 
                                    [MESSAGE_TYPE] => html
                                    [~MESSAGE_TYPE] => html
                                    [DROPDOWN] => Array
                                        (
                                        )

                                    [MULTISELECT] => Array
                                        (
                                        )

                                )

                            [17] => Array
                                (
                                    [CHANNEL_ID] => 1
                                    [~CHANNEL_ID] => 1
                                    [VOTE_ID] => 1
                                    [~VOTE_ID] => 1
                                    [ID] => 18
                                    [~ID] => 18
                                    [ACTIVE] => Y
                                    [~ACTIVE] => Y
                                    [TIMESTAMP_X] => 2014-07-18 11:53:48
                                    [~TIMESTAMP_X] => 2014-07-18 11:53:48
                                    [QUESTION_ID] => 1
                                    [~QUESTION_ID] => 1
                                    [C_SORT] => 1800
                                    [~C_SORT] => 1800
                                    [MESSAGE] => Абсолют Банк
                                    [~MESSAGE] => Абсолют Банк
                                    [COUNTER] => 0
                                    [~COUNTER] => 0
                                    [FIELD_TYPE] => 0
                                    [~FIELD_TYPE] => 0
                                    [FIELD_WIDTH] => 0
                                    [~FIELD_WIDTH] => 0
                                    [FIELD_HEIGHT] => 0
                                    [~FIELD_HEIGHT] => 0
                                    [FIELD_PARAM] => 
                                    [~FIELD_PARAM] => 
                                    [COLOR] => 
                                    [~COLOR] => 
                                    [MESSAGE_TYPE] => html
                                    [~MESSAGE_TYPE] => html
                                    [DROPDOWN] => Array
                                        (
                                        )

                                    [MULTISELECT] => Array
                                        (
                                        )

                                )

                        )

                    [IMAGE] => 
                )

            [2] => Array
                (
                    [ID] => 2
                    [~ID] => 2
                    [ACTIVE] => Y
                    [~ACTIVE] => Y
                    [TIMESTAMP_X] => 18.07.2014
                    [~TIMESTAMP_X] => 18.07.2014
                    [VOTE_ID] => 1
                    [~VOTE_ID] => 1
                    [C_SORT] => 200
                    [~C_SORT] => 200
                    [COUNTER] => 38
                    [~COUNTER] => 38
                    [QUESTION] => Что повлияло на Ваш выбор?
                    [~QUESTION] => Что повлияло на Ваш выбор?
                    [QUESTION_TYPE] => html
                    [~QUESTION_TYPE] => html
                    [IMAGE_ID] => 
                    [~IMAGE_ID] => 
                    [DIAGRAM] => Y
                    [~DIAGRAM] => Y
                    [DIAGRAM_TYPE] => histogram
                    [~DIAGRAM_TYPE] => histogram
                    [TEMPLATE] => 
                    [~TEMPLATE] => 
                    [TEMPLATE_NEW] => 
                    [~TEMPLATE_NEW] => 
                    [REQUIRED] => N
                    [~REQUIRED] => N
                    [ANSWERS] => Array
                        (
                            [19] => Array
                                (
                                    [CHANNEL_ID] => 1
                                    [~CHANNEL_ID] => 1
                                    [VOTE_ID] => 1
                                    [~VOTE_ID] => 1
                                    [ID] => 19
                                    [~ID] => 19
                                    [ACTIVE] => Y
                                    [~ACTIVE] => Y
                                    [TIMESTAMP_X] => 2014-07-18 12:10:09
                                    [~TIMESTAMP_X] => 2014-07-18 12:10:09
                                    [QUESTION_ID] => 2
                                    [~QUESTION_ID] => 2
                                    [C_SORT] => 100
                                    [~C_SORT] => 100
                                    [MESSAGE] => Репутация банка
                                    [~MESSAGE] => Репутация банка
                                    [COUNTER] => 15
                                    [~COUNTER] => 15
                                    [FIELD_TYPE] => 1
                                    [~FIELD_TYPE] => 1
                                    [FIELD_WIDTH] => 0
                                    [~FIELD_WIDTH] => 0
                                    [FIELD_HEIGHT] => 0
                                    [~FIELD_HEIGHT] => 0
                                    [FIELD_PARAM] => 
                                    [~FIELD_PARAM] => 
                                    [COLOR] => 
                                    [~COLOR] => 
                                    [MESSAGE_TYPE] => html
                                    [~MESSAGE_TYPE] => html
                                    [ANSWER_ID] => 19
                                    [LAST_VOTE] => 78900875
                                )

                            [20] => Array
                                (
                                    [CHANNEL_ID] => 1
                                    [~CHANNEL_ID] => 1
                                    [VOTE_ID] => 1
                                    [~VOTE_ID] => 1
                                    [ID] => 20
                                    [~ID] => 20
                                    [ACTIVE] => Y
                                    [~ACTIVE] => Y
                                    [TIMESTAMP_X] => 2014-07-18 12:10:09
                                    [~TIMESTAMP_X] => 2014-07-18 12:10:09
                                    [QUESTION_ID] => 2
                                    [~QUESTION_ID] => 2
                                    [C_SORT] => 200
                                    [~C_SORT] => 200
                                    [MESSAGE] => Качество и спектр услуг
                                    [~MESSAGE] => Качество и спектр услуг
                                    [COUNTER] => 9
                                    [~COUNTER] => 9
                                    [FIELD_TYPE] => 1
                                    [~FIELD_TYPE] => 1
                                    [FIELD_WIDTH] => 0
                                    [~FIELD_WIDTH] => 0
                                    [FIELD_HEIGHT] => 0
                                    [~FIELD_HEIGHT] => 0
                                    [FIELD_PARAM] => 
                                    [~FIELD_PARAM] => 
                                    [COLOR] => 
                                    [~COLOR] => 
                                    [MESSAGE_TYPE] => html
                                    [~MESSAGE_TYPE] => html
                                    [ANSWER_ID] => 20
                                    [LAST_VOTE] => 57525035
                                )

                            [21] => Array
                                (
                                    [CHANNEL_ID] => 1
                                    [~CHANNEL_ID] => 1
                                    [VOTE_ID] => 1
                                    [~VOTE_ID] => 1
                                    [ID] => 21
                                    [~ID] => 21
                                    [ACTIVE] => Y
                                    [~ACTIVE] => Y
                                    [TIMESTAMP_X] => 2014-07-18 12:10:09
                                    [~TIMESTAMP_X] => 2014-07-18 12:10:09
                                    [QUESTION_ID] => 2
                                    [~QUESTION_ID] => 2
                                    [C_SORT] => 300
                                    [~C_SORT] => 300
                                    [MESSAGE] => Удобное расположение офиса/ банкоматов
                                    [~MESSAGE] => Удобное расположение офиса/ банкоматов
                                    [COUNTER] => 15
                                    [~COUNTER] => 15
                                    [FIELD_TYPE] => 1
                                    [~FIELD_TYPE] => 1
                                    [FIELD_WIDTH] => 0
                                    [~FIELD_WIDTH] => 0
                                    [FIELD_HEIGHT] => 0
                                    [~FIELD_HEIGHT] => 0
                                    [FIELD_PARAM] => 
                                    [~FIELD_PARAM] => 
                                    [COLOR] => 
                                    [~COLOR] => 
                                    [MESSAGE_TYPE] => html
                                    [~MESSAGE_TYPE] => html
                                    [ANSWER_ID] => 21
                                    [LAST_VOTE] => 41957030
                                )

                            [22] => Array
                                (
                                    [CHANNEL_ID] => 1
                                    [~CHANNEL_ID] => 1
                                    [VOTE_ID] => 1
                                    [~VOTE_ID] => 1
                                    [ID] => 22
                                    [~ID] => 22
                                    [ACTIVE] => Y
                                    [~ACTIVE] => Y
                                    [TIMESTAMP_X] => 2014-07-18 12:10:09
                                    [~TIMESTAMP_X] => 2014-07-18 12:10:09
                                    [QUESTION_ID] => 2
                                    [~QUESTION_ID] => 2
                                    [C_SORT] => 400
                                    [~C_SORT] => 400
                                    [MESSAGE] => Стоимость услуг
                                    [~MESSAGE] => Стоимость услуг
                                    [COUNTER] => 5
                                    [~COUNTER] => 5
                                    [FIELD_TYPE] => 1
                                    [~FIELD_TYPE] => 1
                                    [FIELD_WIDTH] => 0
                                    [~FIELD_WIDTH] => 0
                                    [FIELD_HEIGHT] => 0
                                    [~FIELD_HEIGHT] => 0
                                    [FIELD_PARAM] => 
                                    [~FIELD_PARAM] => 
                                    [COLOR] => 
                                    [~COLOR] => 
                                    [MESSAGE_TYPE] => html
                                    [~MESSAGE_TYPE] => html
                                    [ANSWER_ID] => 22
                                    [LAST_VOTE] => 57525035
                                )

                            [23] => Array
                                (
                                    [CHANNEL_ID] => 1
                                    [~CHANNEL_ID] => 1
                                    [VOTE_ID] => 1
                                    [~VOTE_ID] => 1
                                    [ID] => 23
                                    [~ID] => 23
                                    [ACTIVE] => Y
                                    [~ACTIVE] => Y
                                    [TIMESTAMP_X] => 2014-07-18 12:10:09
                                    [~TIMESTAMP_X] => 2014-07-18 12:10:09
                                    [QUESTION_ID] => 2
                                    [~QUESTION_ID] => 2
                                    [C_SORT] => 500
                                    [~C_SORT] => 500
                                    [MESSAGE] => Положительная оценка родных/друзей
                                    [~MESSAGE] => Положительная оценка родных/друзей
                                    [COUNTER] => 9
                                    [~COUNTER] => 9
                                    [FIELD_TYPE] => 1
                                    [~FIELD_TYPE] => 1
                                    [FIELD_WIDTH] => 0
                                    [~FIELD_WIDTH] => 0
                                    [FIELD_HEIGHT] => 0
                                    [~FIELD_HEIGHT] => 0
                                    [FIELD_PARAM] => 
                                    [~FIELD_PARAM] => 
                                    [COLOR] => 
                                    [~COLOR] => 
                                    [MESSAGE_TYPE] => html
                                    [~MESSAGE_TYPE] => html
                                    [ANSWER_ID] => 23
                                    [LAST_VOTE] => 78900875
                                )

                            [24] => Array
                                (
                                    [CHANNEL_ID] => 1
                                    [~CHANNEL_ID] => 1
                                    [VOTE_ID] => 1
                                    [~VOTE_ID] => 1
                                    [ID] => 24
                                    [~ID] => 24
                                    [ACTIVE] => Y
                                    [~ACTIVE] => Y
                                    [TIMESTAMP_X] => 2014-07-18 12:10:09
                                    [~TIMESTAMP_X] => 2014-07-18 12:10:09
                                    [QUESTION_ID] => 2
                                    [~QUESTION_ID] => 2
                                    [C_SORT] => 600
                                    [~C_SORT] => 600
                                    [MESSAGE] => Другое (напишите, что именно):
                                    [~MESSAGE] => Другое (напишите, что именно):
                                    [COUNTER] => 4
                                    [~COUNTER] => 4
                                    [FIELD_TYPE] => 4
                                    [~FIELD_TYPE] => 4
                                    [FIELD_WIDTH] => 0
                                    [~FIELD_WIDTH] => 0
                                    [FIELD_HEIGHT] => 0
                                    [~FIELD_HEIGHT] => 0
                                    [FIELD_PARAM] => 
                                    [~FIELD_PARAM] => 
                                    [COLOR] => 
                                    [~COLOR] => 
                                    [MESSAGE_TYPE] => html
                                    [~MESSAGE_TYPE] => html
                                    [ANSWER_ID] => 24
                                    [LAST_VOTE] => 46620609
                                )

                        )

                )

        )

    [GROUP_ANSWERS] => Array
        (
        )

    [~CURRENT_PAGE] => /mystery_shopping_live/23624/
    [CURRENT_PAGE] => /mystery_shopping_live/23624/
    [USER_ALREADY] => 8
)

Результаты опроса

  1. Услугами какого банка Вы пользуетесь?
    Сбербанк России  
     25 (53.19%)
    ВТБ 24  
     7 (14.89%)
    Райффайзенбанк  
     5 (10.64%)
    Банк Москвы  
     2 (4.26%)
    Альфа-Банк  
     2 (4.26%)
    Газпромбанк  
     1 (2.13%)
    Россельхозбанк  
     1 (2.13%)
    ЮниКредит Банк  
     1 (2.13%)
    Росбанк  
     1 (2.13%)
    Московский Кредитный Банк  
     1 (2.13%)
    МДМ  
     1 (2.13%)
    ФК Открытие  
    0 (0%)
    Промсвязьбанк  
    0 (0%)
    Русский Стандарт  
    0 (0%)
    Уралсиб  
    0 (0%)
    Ситибанк  
    0 (0%)
    Связь-Банк  
    0 (0%)
    Абсолют Банк  
    0 (0%)
  2. Что повлияло на Ваш выбор?
    Репутация банка  
     15 (31.91%)
    Удобное расположение офиса/ банкоматов  
     15 (31.91%)
    Качество и спектр услуг  
     9 (19.15%)
    Положительная оценка родных/друзей  
     9 (19.15%)
    Стоимость услуг  
     5 (10.64%)
    Другое (напишите, что именно):  
     4 (8.51%)